Replacement of Mutilated Passport Procedure


Travel the World Visas can assist with expedite passport processing (within 5 business days)  Strictly by appointment only, please email us at or or call 202-223-8822 for appointment.


DS-11 passport applications must be delivered to the passport agency no later than 5 business day after execution (see below).  If the application has exceeded the 5 days from execution, the application will be suspended and the the applicant must re-execute a new DS-11 passport application.   An information request letter will be provided for any application with this issue.


Please follow the procedure accordingly to avoid processing delay. An incomplete or incorrectly completed application will delay the issuance of the passport.

In order to have your passport expedited (less than 30-day service), you must have the following documents executed by a Passport Acceptance Agent (either an authorized Main Branch U.S. Post Office or Local Clerk of the Court).

Each applicant must make a personal appearance before a clerk at the Post Office or Courthouse authorized to execute passport applications. For the list of Passport Acceptance Facility authorized to execute passport applications in your area, please click here.  This is for verification of identity and determination of passport eligibility.

All the documents would be officially sealed in an envelope by an authorized Passport Acceptance Agent, which you need to ship to Travel the World Visas for hand carrying it to the U.S. Passport Agency. This envelope must have the certified seal of the Post Office or Courthouse in order for our company to submit the application to the Passport Agency.


Please present the following to the Passport Acceptance Agent:

  1. Proof of  U.S. Citizenship – Must provide ONE of the following:
    • Previous U.S. Passport
    • Certified Birth Certificate issued by state, county or city with raised seal (if born in USA)
    • Certificate of Citizenship or FS-240, DS-1350 (if born outside the USA)
    • Certificate of Naturalization issued by the BCIS
  2. One Passport Application Form (DS11) completed and signed in front of the Passport Acceptance Agent. Do not sign the application until asked to do so or you will have to fill out another.
    NOTE: U.S. Passport Agency/Department of State REQUIRES that you fill out the DS-11 application form on-line at After you complete the form on-line, please print BUT do NOT sign it. NOTE: On the “Mailing Address” line on the passport application, please type your home address where your passport will be mailed directly from the passport agency.  If your application is rejected for whatever reason, please make sure to immediately contact Travel the World Visas.
  3. Two recent original passport size photographs (2” x 2”) on a white or clear background (click here for the regulations for acceptable passport-type photograph)
  4. Signed letter of authorization. Must have an Original Signature (wet signature). NOTE: Digital or Electronic signature is NOT acceptable.
  5. Mutilated Passport
  6. Signed statement addressed to the “U.S. Passport Agency” explaining why and how the current passport was mutilated.
  7. Proof of Departure (one of the following)
    • Copy of the flight itinerary
    • Copy of the airline ticket
    • Letter from the employer stating travel information
  8. Proof of Identity – You may prove your identity with any one of these, if you are recognizable:
    • Previous U.S. passport (mutilated, altered, or damaged passports are not acceptable as proof of identity.)
    • Naturalization Certificate
    • Current, valid Driver’s license OR Government ID: city, state or federal OR Military ID: military and dependents

    NOTE: Your Social Security Card does NOT prove your identity.  If none of these are available , you will need:  a) Some signature documents (not acceptable alone as ID) – example: a combination of documents, such as your Social Security card, credit card, bank card, library card, etc. AND  b) A person who can vouch for you. He/she must Have known you for at least 2 years, Be a U.S. citizen or permanent resident, Have valid ID, and Fill out a Form DS-71 in the presence of a passport agent.

    NOTE: If the identification card presented to the authorized passport agent was issued less than 1 year from the date of the passport execution, please submit copies of additional form of ID. For the list of additional ID, please click here.

  9. Government fees paid at the time of execution (Please the applicant’s name and date of birth on the check)
    $209.53 Check or Money Order Payable to “Department of State” (Passport Book)
    $239.53 Check or Money Order Payable to “Department of State” (Passport Book and Card) NOTE: Passport book and card is processed and sent separatelyNOTE: $35.00 execution fee must be paid to the post office or courthouse – this is a separate fee from the Department of State fee. Check or Money Order Payable to “U.S. Postmaster or Clerk of Court”

Important information:

The government rules require the sealed envelope to be submitted to the Passport Agency within 5 business days from the day it was officially stamped and sealed by the clerk of the Post Office or Courthouse.

Please send the official sealed envelope (containing all the required documents) together with our Travel the World Visas Service Order Form, copy of the filled out DSP-11 form, copy of the Letter of Authorization, copy of the travel itinerary, copy of proof of identity, and payment (Money Order, Company Check, Cashier’s Check, American Express, Visa or MasterCard or Discover Card) by FedEx OR UPS to:

1930 18TH STREET NW, UNIT #1
TELEPHONE: 202-223-8822
FAX: 530-579-3315

Requirements and fees are subject to change without prior notice. All fees are non-refundable, if your application was denied by the consulate or the Passport Agency, or if you withdraw your application that has already been submitted to the consulate or Passport Agency.

Fee Information

Service Fee:

$650.00/person – 5 Business Days
$435.00/person – 7 to 10 Business Days Processing
$185.00/person – 3 to 4 weeks
$135.00/person – 6 weeks

Return Mail Fee

$48.00 (1-3 passports) Overnight Delivery
$40.00 (1-3 passports) 2-Day Delivery
$85.00 (1-3 passports) Saturday Delivery

For Alaska and Hawaii, please add $25.00 on the Return Mail Fee

Travel the World Visas Service Order Form

For the safety of your passport, we recommend delivery by courier.  If there were a delay, we would be able to track or trace it.

Please send all required documents and payment (Money Order, Company Check, Cashier’s Check, American Express, Visa or MasterCard) by courier to:

1930 18TH STREET NW, UNIT #1

Travel Smart. Travel Safe.  Register your trip on-line with STEP, the U.S. Embassy Smart Traveler Enrollment Program.  It’s free.  So why not make it part of your travel planning and personal security?

U.S. embassies and consulates assist nearly 200,000 Americans each year who are victims of crime, accident, or illness, or whose loved ones need to contact them in an emergency. Although it is unlikely, should natural disaster, terrorism, or civil unrest strike during your foreign travel, the nearest U.S. embassy or consulate would be your source of assistance and information. By registering your trip, you help the embassy or consulate locate you when you might need them the most.


Travel the World Visas acts only as an agent, and accepts no responsibility for the services of any Travel Agent, Consulate, Passport Agency or Embassy in connection with the granting of visas. We are not responsible for delays, loss of passports or damage caused by such service providers or the U.S. Mail.
Requirements and fees are for U.S. Citizens only. Contact Travel the World Visas for information on other nationalities.
Requirements and fees are subject to change without prior notice.
Sorry but all fees are non-refundable.